PRIVACY POLICY
Monolith Movement LLC
Effective Date: 03/25/2026
Last Updated: 03/25/2026
Monolith Movement LLC ("Company," "we," "us," or "our") operates the website www.monolithmovement.com (the "Site") and related services, including fitness coaching, training programs, online courses, digital content, community access, email communications, and SMS/text messaging (collectively, the "Services"). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our Site or use our Services.
By accessing our Site or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Site or Services.
1. Information We Collect
1.1 Information You Provide Directly
We collect information that you voluntarily provide to us, including when you fill out a form, register for a program, make a purchase, complete a coaching intake questionnaire, subscribe to communications, or contact us. This may include:
- Full name
- Email address
- Phone number (including mobile number for SMS)
- Billing and payment information (processed securely via Stripe; we do not store your full credit card number)
- Mailing address
1.2 Health and Fitness Information
In connection with our coaching and training Services, we may collect health-related and fitness-related information that you voluntarily provide through intake forms, assessments, questionnaires, or direct communication with your coach. This may include:
- Current and past injuries, medical conditions, or physical limitations
- Medications or supplements you are currently taking
- Body measurements, weight, body composition data, or progress photos
- Fitness history, training experience, and activity levels
- Dietary information, nutritional habits, or food sensitivities
- Fitness goals, lifestyle information, and sleep patterns
Important: We are not a healthcare provider, and the health-related information you provide is used solely to personalize your fitness coaching experience. This information is not subject to HIPAA; however, we treat it with a high degree of care and confidentiality. We will never share your health and fitness information with third parties for marketing purposes or for any purpose unrelated to delivering your coaching Services.
1.3 Information Collected Automatically
When you visit our Site, certain information is collected automatically, including:
- IP address and approximate geographic location
- Browser type, device type, and operating system
- Pages visited, time spent on pages, and referring URLs
- Cookies and similar tracking technologies (see Section 5)
1.4 Information from Third Parties
We may receive information about you from third-party platforms, including Meta (Facebook/Instagram) advertising platforms, when you interact with our advertisements or content on those platforms. This information may include your name, email address, and ad engagement data, subject to the privacy settings you have configured on those platforms.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and improve our Services, including personalized coaching and training programs
- To customize your fitness and coaching experience based on your goals, health information, and progress
- To process transactions and send related information (receipts, invoices, confirmations)
- To send you marketing and promotional communications via email and/or SMS, where you have provided consent
- To send transactional and service-related messages (e.g., appointment reminders, program updates, account notifications)
- To respond to your inquiries and provide customer support
- To track your progress and provide coaching feedback
- To run and optimize advertising campaigns on third-party platforms
- To comply with legal obligations and enforce our Terms and Conditions
3. SMS/Text Messaging
Consent: By providing your mobile phone number and opting in via one of our forms, you consent to receive SMS/text messages from Monolith Movement LLC. Consent is not a condition of purchase. Message frequency may vary.
Message Types: Messages may include promotional content, program updates, workout or session reminders, coaching check-ins, and account notifications, depending on the consent you have provided.
Opt-Out: You may opt out of SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message and will no longer receive SMS messages from us unless you re-subscribe.
Help: Reply HELP to any message for assistance, or contact us at [email protected]
Costs: Message and data rates may apply. Check with your mobile carrier for details.
Carriers: Carriers are not liable for delayed or undelivered messages.
Data Sharing: We do not sell, rent, or share your phone number or SMS opt-in data with third parties for their marketing purposes. SMS consent data will not be shared with any third parties except as required to deliver messages through our messaging platform.
4. Third-Party Service Providers
We share your information with the following categories of service providers who assist us in operating our business. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed:
GoHighLevel: Customer relationship management (CRM), marketing automation, funnel hosting, email delivery, and SMS messaging.
Stripe: Payment processing. When you make a purchase, your payment information is transmitted directly to Stripe and processed in accordance with Stripe's Privacy Policy (https://stripe.com/privacy). We do not store your full payment card details on our servers.
Meta Platforms (Facebook/Instagram): Advertising, audience targeting, and conversion tracking via the Meta Pixel and/or Conversions API. Information shared may include hashed email addresses, phone numbers, and website activity data for the purpose of measuring ad performance and delivering relevant ads. We do not share your health or fitness information with Meta.
We may also use additional service providers from time to time (e.g., analytics tools, email platforms, video hosting, scheduling tools). We will update this Privacy Policy to reflect material changes in our service provider relationships.
5. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies (such as pixels and tags) to recognize your browser, remember your preferences, and understand how you interact with our Site. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of certain features on our Site.
We use the Meta Pixel to track conversions from Facebook and Instagram ads, optimize ad delivery, and build targeted audiences. The Meta Pixel collects data about your website activity, which is sent to Meta for these purposes.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including the duration of your coaching relationship with us, or as required by law. Health and fitness information provided through intake forms and coaching communications is retained for the duration of your active participation in our programs and for a reasonable period thereafter to support continuity of service. If you request deletion of your data, we will process your request in accordance with applicable law, subject to any legal obligations that require us to retain certain records.
7. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal information, including health and fitness data
- The right to opt out of marketing communications
- The right to opt out of the sale or sharing of your personal information (where applicable under state law)
To exercise any of these rights, contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.
8. California Residents
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale or sharing of your information. We do not sell your personal information as defined under the CCPA/CPRA. To submit a request, contact us at [email protected]
9. Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information, including sensitive health and fitness data, against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.
11. Third-Party Links
Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. Your continued use of our Site or Services after any changes constitutes your acceptance of the updated Privacy Policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Monolith Movement LLC
+1 737-345-4467